FAQ

Q: When will my order ship?

A: All orders are shipped within 1-5 business days via USPS.

Q: Do you ship internationally?

A: Yes! I ship worldwide. However, please be aware that delivery time on international orders can vary and will usually take around 4 weeks to arrive. 

Q: Do you take custom orders?

A: Not currently.

Q: Do you take payment plans?

A: I do offer Shop Pay through Shopify where pieces can be purchased and paid off in installments. 

Q: What materials are your pieces made of?

A: All pieces are made with .925 sterling silver and hang on stainless steel chain with stainless steel findings unless otherwise specific in the listing.

Q: My pendant is tarnished. How do I clean it?

A: All pieces can be easily brought back to full shine with a jewelry polishing cloth, I recommend Sunshine Polishing Cloths, and can be washed with a soft bristle toothbrush and dawn dish soap. All natural metals eventually tarnish, but regular cleaning and proper care (ie: avoiding wearing it while in the shower or swimming) can keep your pieces shiny for longer. 

 Q: Do you accept returns?

A: I am not currently accepting returns. However, please contact me if you have any issues with the item purchased.